Return and return policy

Our refund and return policy lasts 14 days. If 14 days have passed since your purchase, we cannot offer you a full refund or exchange. To be eligible for returns, the article must be unused and in the same state as in which you have received it. It must also be in the original package. To return your product, you must send the product to:


Ernani 7
5629NB, Eindhoven
The Netherlands


You are responsible for paying your own shipping costs for returning your item. Shipping costs are not refunded. to vary. If you return more expensive items, consider using a traceable shipping service or to take out shipping insurance. We cannot guarantee that we will receive and return your returned item is therefore also at your own risk.



Once your return shipment has been received and inspected, we will send you an e-mail to let you know that we have received your returned item. We will also inform you of the approval or rejection of your repayment. If it is approved, your reimbursement will be processed and a credit card or original payment method will be applied automatically within a certain number of days. Late or missing repayments. If you have not yet received a refund, take Contact On with our customer service.


To ask?

 Then take ContactOn with our customer service where we are ready for you 24/7!

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